Invite users to join your community
To invite users to your community, you need to send them invitations through the User Center. You can invite as many users as needed if you have the role manage_member
.
However, depending on the type of community you are in, the invitation process can differ.
In this documentation, you will learn how to add users in these communities.
Add new users to a community
In a managed community
To invite new users to a managed community:
- Click on your avatar on the upper right side of the screen and select
Managed Communities
- On the tab
Users
, click on the+ User
button - Type in the
user’s email
and select thecommunity
you want to invite them in - Select
roles
you want to attribute to your guest. You can either select the default ones or create custom roles based on chosen permissions. Check this documentation to learn how to create custom roles. - Once you’re done, press
Validate
and wait for your guest to accept the invitation
In an MSSP community
An MSSP community is one main community with multiple managed communities inside of it. The admin of an MSSP community can access all of the managed communities.
You can either invite users to join the main MSSP community or invite them to one or more managed communities inside the MSSP community.
In the main MSSP community
To add users to the main MSSP community:
- Click on your avatar on the upper right side of the screen and select
Managed Communities
- On the tab
Users
, click on the+ User
button - Type in the
user’s email
and select the MSSP community (the first one in the list) - Select
roles
you want to attribute to your guest. You can either select the default ones or create custom roles based on chosen permissions. Check this documentation to learn how to create custom roles. - Once you’re done, press
Validate
and wait for your guest to accept the invitation
The invited user will have access to the main MSSP community as well as all other managed communities inside of it.
In an MSSP managed community
If you need the invited user to access only some managed communities within the MSSP community, invite them to only some specific communities.
To add users to some managed communities within a main MSSP community:
- Click on your avatar on the upper right side of the screen and select
Managed Communities
- On the tab
Users
, click on the+ User
button - Type in the
user’s email
and select communities you want to invite your user in - Select
roles
you want to attribute to your guest. You can either select the default ones or create custom roles based on chosen permissions. Check this documentation to learn how to create custom roles. - Once you’re done, press
Validate
and wait for your guest to accept the invitation
The invited user will only have access to the selected MSSP managed communities, but not the main MSSP community.